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GUEST COMMENTS-SERVICE

2025
11 Feb / Diane, USA
Everything was great! Natalie and Alex were excellent hosts, and the entire team was so friendly and took such great care of us. I loved it!
2025
11 Feb / Martin and Lori, USA
Thank you to the chef and the entire kitchen staff—the food was fantastic and went above and beyond our expectations! The staff was incredibly skillful and professional. We truly appreciate your patience and assistance throughout the trip. Not sure how you chose the dive sites, but they were amazing! This was a top 3 lifetime trip for us
2025
30 Jan / Barbara, USA
Excellent food, excellent service! The best part of Arenui is the team—always enthusiastic, kind, and cheerful. The diving is absolutely top-notch, and the service is extraordinary. The dive masters are highly professional, making every dive an incredible experience. We can’t wait to get back to the Arenui!
2025
30 Jan / Kat, USA
Such a beautiful boat—this trip was an absolute delight! I’ve never eaten so well on a vacation, and I’m going to miss the pastrami so much! You are all such gracious hosts—thank you for everything. At first, I wasn’t used to having my kit set up for me, but after seeing your care and expertise, I was able to relax and appreciate it. This was truly a trip of a lifetime. I knew it would be wonderful, but you have all completely exceeded my expectations. Thank you so much for this gift!
2025
19 Jan / Unnamed, USA
All the staff were wonderful! Some of the best service we have experienced! Thank you! Fahmi, Dino, cruise director and everyone is so incredible!
2025
19 Jan / Unnamed, USA
Outstanding dive boat—the best I have ever experienced on any dive trip! The food and service during all meals were incredible, with Dino and Arief standing out throughout the trip. The crew was highly professional, service-oriented, friendly, and accommodating. The dive masters were exceptionally professional, extremely safe, and always attentive
2025
19 Jan / Unnamed, USA
Everyone was great, stewart Arief and Dino were very friendly and hardworking. Dive master always looked after me and made me feel safe, massage therapists were very nice as well
2025
12 Jan / Drew, Canada
I will compare all liveaboards to the standard you have set—I hope they measure up! Loved everything, especially the perfect breakfast setup. Special mention to Mario, Dino, and Arief for providing the best service. Fretz was amazing and so patient with us! This was my first liveaboard experience, and it’s been the best dive trip of my life so far. I hope to return to the Arenui in the future. Great staff all around, and a special shoutout to our Canadian cruise director!
2025
02 Jan / Kenzie, USA
Very comfortable and roomy, beautiful woodwork and details. Amazing diving! Loved the dressing and undressing for wetsuits. The staff were the heart of Arenui, delivering friendly and professional service that anticipated your needs before you even articulate them. They truly make you feel at home on the water contributing to the overall experience and enjoyment of the trip
2024
18 Dec / Gord, USA
Service and presentation were impeccable—loved Dino’s storytelling. The staff are truly excellent; to know everyone’s name! Loved the enthusiasm of the staff during departures and returns on the dive boat
2024
18 Dec / Unnamed, USA
I will never forget the food! I’ve never been one to take food pics, but I needed to remember these—works of art! Delicious and healthy. It’s evident that all crew members genuinely enjoy their jobs (or if they don’t, I couldn’t tell). Any issues were handled quickly and efficiently, and the crew exceeded expectations by over 200%. I really appreciated Cruise Director’s technical dive training and knowledge, and Fahmi is the best dive master I’ve ever had—careful, cautious, and fun! I’m going to miss him. The experiences with the groups and tenders will be cherished memories. I also loved the fun greetings and send-offs each time—it keeps the good joy alive!
2024
18 Dec / Sheri and Art, USA
The best food and drink we’ve ever had on a liveaboard! Amazing service with great attention to detail—they were always helpful. The reefs were so full of life! Great crew, a wonderful schedule, and incredible food and drinks. We loved our whole experience here!
2024
18 Dec / Jude, USA
EVERYTHING was excellent. Never have I been pampered on any trips like this one
2024
05 Dec / Justin, USA
An amazing experience for our first liveaboard! We’ll definitely be recommending Arenui to all our friends and family who dive. Only positive feedback for the boat and crew—absolutely beautiful and very well maintained! The kitchen was incredibly flexible with accommodations and did an amazing job with a surprise birthday cake. Nothing but great things to say about the food and beverage quality, variety, and quantity. The crew was exceptionally friendly and attentive. They went above and beyond by observing each guest’s personal routines and proactively anticipating requests with remarkable accuracy. Everyone was also very knowledgeable and approachable, which we truly appreciated. The dive briefings, complete with detailed dive site sketches, were the most thorough we’ve ever experienced and the boat is beautiful and well kept!
2024
20 Nov / Kathryn, USA
This was an incredible experience, beautiful boat and the staff thought of everything! I came here with my family, but I’m going to save money and try to come by myself sometime in the future. I had a wonderful time. The most beautiful diving I have ever done. I had a great time getting to know the staff and plenty of delicious food all day. Very talented kitchen staff
2024
20 Nov / Marina, USA
I loved being on the Arenui! I am blown away by everyone who works here and their incredible work ethic. I knew the Arenui dive sites would be amazing, but the staff is truly extraordinary. Thank you for everything! The diving team did an amazing job taking us to beautiful sites and keeping us safe the entire time. Absolutely incredible crew—everyone goes above and beyond and works so hard. I especially loved the video at the start introducing the crew, including the members we don’t see every day. I’m so grateful for the room boys and the chocolates on our beds and the food was delicious! I haven’t eaten so well in my life
2024
07 Nov / Unnamed, USA
The staff quickly learned our preferences and were always responsive. Everyone was friendly, engaging, and welcoming
2024
07 Nov / Karen, USA
Wonderful wine collection and amazing food variety and taste! The crew was beyond amazing! Always had a smile and always willing to help with everything. Many thanks for all the help dressing and undressing from dives! I have kept a brochure for over 10 years dreaming of this trip. It was worth the wait!
2024
24 Oct / Mike, USA
Excellent all the way around. No issues with anything related with the boat or crew, no request to that they would not find a way to accommodate
2024
24 Oct / Stephanie, USA
Thank you!! Everyone is professional, courteous, kind and fun as usual. Special thanks and kudos to Natalia, Alex and Lucky! The food was wonderful and I appreciate the multiple options and ability to accommodate diet restrictions. Safety was paramount and greatly approached and the boat is beautiful as always!
2024
24 Oct / Greg, USA
I thoroughly enjoyed the trip and will definitely dive with Arenui again! The destinations were awesome, and great operation overall. The crew was amazingly helpful—I didn’t even have to take off my own fins! The food was amazing, and the boat, along with its amenities, was beautiful throughout
2024
10 Oct / Pam, Australia
This was our third trip—Raja in 2013, Komodo in 2019—and once again, the experience was outstanding! The food was by far the best we’ve ever had on a dive trip. The service just keeps getting better, and we really appreciated all the help with swimsuits and wetsuits. The tender crews were fantastic as well. Our bags were delayed, so we used rental equipment on the first day, we were so encouraged to see such healthy reefs—some of the best in the world, in our experience. The crew is always the best, and Mario and his team are nothing short of amazing. Mario had better still be here when we come back next time!
2024
10 Oct / Unnamed, Australia
Wonderful food and fantastic hosts! Mario made yummy food and went above and beyond. Areef was always on top of anything you could possibly need, and Dino kept us entertained with great stories and served up delicious coffees! The crew worked so well together—special thanks to Fahmi and our tender crew, Kadek for the wonderful massages, and Ketut for all the help after diving!
2024
30 Sep / Unnamed, USA
Fantastic trip! 10 out of 10! Great diving and great staff, I even booked four more trips while onboard! The staff was incredible, and the service was truly top-notch. The chef is like a “3-star Michelin” chef—the food was absolutely amazing. Everything was superb!
2024
30 Sep / Amanda, USA
Arenui never fails to exceed my expectations, it’s just as spectacular and beautiful as the first time I boarded her in 2016. Mario is an outstanding chef—the diversity of flavors and quality is unmatched. This is my fourth trip, and it’s just as memorable as the first. The food and selection were exceptional! The teamwork among the crew was fantastic—teamwork truly makes the dream work! I absolutely loved the dives on this cruise, with so much diversity to explore
2024
20 Sep / Unnamed, USA
We've been on seven liveaboards before, and this one had the best food by far. The boat was fantastic, and the staff were outstanding. Every dive was excellent and as effortless as diving can be. The massage staff were amazing. No complaints at all!
2024
20 Sep / Uli, USA
The boat is absolutely beautiful, and I loved all the personal touches and decorations. Everything was both practical and useful. The cooking crew was amazing, offering so many alternative vegetarian options! Everyone was incredibly friendly, helpful, and always ready to assist. The crew is 5 stars!! I felt safe and well-guided throughout the trip. It was my first time in Indonesia, and I will definitely be back. Thank you for an unforgettable experience!
2022
06 Oct / Unnamed, Canada
The boat is the best I have ever experienced, the crew go above and beyond. The diving, just WOW. I have already booked my next trip!
2022
06 Oct / Mary, Canada
The Arenui is extremely well organized and run. Excellent crew all round. 10 out of 10! Would love to come on any trip with you.
2022
06 Oct / Unnamed, Canada
Everything was superb, all crew were great! Would love to sail with you in Raja
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